Washington Mutual
Insurance Association

Serving Ohio since 1878

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Now you have

Expert Assistance

in protecting your identity
and future.

INTRODUCING IDENTITY FRAUD RESOLUTION SERVICE

We believe peace of mind should be available to all of our policyholders. As part of our commitment to you we now help to provide that peace of mind with our Identity Fraud Resolution Service.

By choosing Washington Mutual Insurance Association, you and any resident household members will be provided with our Identity Fraud Resolution Service through our partner, Identity Theft 911^®, the nation’s leader in identity management and fraud education.

As our policyholder, you will have unlimited one-on-one access to a highly experienced fraud specialist. From the moment you call, this specialist becomes your personal advocate and ally, guiding you through the resolution process, step-by-step, until the problem is fully resolved and your good name and peace of mind are restored. Your advocate will even follow-up after resolution is complete to make certain there has been no reoccurrence.

In addition, as a Washington Mutual Insurance policyholder you will have unlimited access to our identity theft educational website, which we encourage you to visit regularly: www.wmia-idtheft.net

After your service has started and you suspect your identity has been compromised or need immediate Identification Recovery assistance, call Washington Mutual Insurance at (800) 631-6015 during normal business hours to be referred to a fraud specialist from Identity Theft 911. Please have your policy number handy.

Identity Theft 911’s fraud specialist will work with our customers who suspect they have become a victim of identity fraud, or have encountered lost or stolen documents, credit cards, passports, etc. Identity Fraud Resolution Services include:

Unlimited access to a highly-trained Fraud Specialist who will work as your advocate from first call to crisis resolution
Assistance notifying government agencies, credit bureaus, businesses, and other institutions
Assistance replacing checks, credit and debit cards
Fraud monitoring and credit monitoring of over 1,000 public records databases for victims of identity theft
PLUS Identity Document Recovery service – Helps fire or disaster victims who lost important documents and files recapture critical account numbers and other documentation to re-establish their lives.

Beginning October 1, 2008, all new policies issued with that effective date and thereafter will include the Identity Fraud Resolution Service. Existing policies renewing on or after August 1, 2008 will also include the Identity Fraud Resolution Service. An annual charge of $3 per policy will apply to all new and renewal policies.

To our valued customers, we say "thank you". Thank you for placing your trust in Washington Mutual Insurance Association. Serving Ohio since 1878.